Contact MCDONALDSMENUUK Funplay
For questions about funplay.mcdonaldsmenuuk.com, contact MOHAMMAD WASEEM YAQUB at [email protected]. This mailbox is the contact route for website support, editorial corrections, privacy, intellectual-property matters and business enquiries.
The button opens your email application. The website does not operate a ticket account, public comments service, live-chat desk or an online contact-form database. Your email provider may require you to complete sending the message. We do not claim that clicking the button alone delivers your enquiry.
This is an independent games website. It is not official McDonald’s restaurant support. Please direct restaurant orders, official loyalty accounts or restaurant complaints to the relevant business through its verified channels.
Report a broken game or technical problem
Use Game issue — [game name] as the subject and include:
- The game name and exact listing or player URL.
- A short explanation of what happened and what you expected.
- Your device type, operating system and browser name/version, if known.
- Whether the page was blank, showed an error, stopped responding or failed after a particular action.
- The approximate time and whether the issue repeats after one ordinary reload.
- An optional screenshot with personal information removed.
Do not repeatedly reload, click advertisements or submit payment details to investigate a problem. You can leave the player with Back and try another title. A provider page that loads successfully may still have missing game assets or a compatibility issue; those details help distinguish a website problem from an external provider problem.
We can review the listing, description and access provided by this website. We cannot promise to restore a provider’s server, recover its player account or retrieve game progress stored only in your device or an independent service.
Privacy requests and local data
Use Privacy request as the subject. Explain the information or interaction involved and the right you want to exercise, such as access, correction, deletion, objection or a question about advertising. If the request relates to correspondence, the original email address and approximate date can help locate the relevant message.
Saved games and recent titles normally stay in your browser. Use the footer’s Privacy choices to clear our local data, or Recently played to clear that history separately. We do not have a first-party player account database from which to recover local bookmarks. Browser settings and the relevant provider control cookies or progress held on another domain.
We may request proportionate verification where necessary, but please do not send passwords, payment details, government identifiers or unnecessary sensitive records. Authorized representatives should explain their authority. We respond according to applicable privacy deadlines and explain any lawful limitation or extension. To challenge a decision where an appeal is available, reply with Privacy appeal. See the privacy request procedure for more detail.
Content, copyright and other rights concerns
Use Rights request or Content report in the subject. Identify the exact URL, the game or material involved, the reason for your concern and the action you are asking us to consider. A general statement that an unspecified page is problematic may not provide enough information to locate and review it.
For an intellectual-property concern, identify the protected work or right, explain whether you are the rights holder or an authorized representative, provide a way to contact you and describe the basis of your request. Include accurate, good-faith supporting information that you are entitled to share. We may ask for clarification or temporarily disable a listing while assessing the report.
For inappropriate content or deceptive behavior, explain what appeared and when, including whether it was on our listing, inside an independent game, or on a separate destination. A screenshot can help, but avoid sending illegal content, private information about another person or unnecessary explicit material. Describe the issue in words when that is sufficient.
Advertising reports and business enquiries
Use Advertising report for misleading placement, an unsuitable advertisement or a privacy concern related to an ad. Include the page URL, approximate time, the visible advertiser name or text and a redacted screenshot if available. Identify whether the advertisement appeared on our page or inside an independent game. Do not click the advertisement again to collect information.
Our own Google publisher tags are inactive in this version; an independent game can nevertheless contain provider advertising. If our advertising configuration changes, the policy pages and working privacy controls must reflect the active setup. We cannot remove a provider’s historical records simply by clearing your local bookmarks.
Use Business enquiry for a legitimate publishing, game distribution or advertising proposal. Describe your organization, the service offered, the relevant rights or authorization and a suitable reply contact. We do not purchase artificial clicks or impressions, offer rewards for ad engagement, or accept a proposal as proof of an official Google relationship. Do not send passwords, API keys or account access credentials by email.
Security and accessibility feedback
Use Security report for a suspected vulnerability. Provide the affected URL, a concise explanation and safe reproduction steps. Contact us privately before sharing details publicly, and avoid accessing, changing or disclosing another person’s data. Do not include working credentials or exploit material that is unnecessary to describe the issue.
Use Accessibility feedback if you cannot navigate the website, read content or use an interface. Tell us the page, device, browser and any assistive technology involved, together with the action that failed. The accessibility of an independently hosted game may differ from that of our surrounding website, but a specific report can still help us assess the listing or guidance.
This mailbox is for website matters and is not an emergency service. If your concern involves immediate danger or a matter outside this website’s control, use the appropriate local or provider channel.
How correspondence is handled
We use the information you send to understand the enquiry, communicate with you, assess a report and take relevant action. Your email address, message and attachments are processed by the email services involved. We do not automatically publish your correspondence or treat contacting support as consent to advertising personalization or a marketing subscription.
Send only information needed for the issue. Remove personal details from screenshots, avoid identifying a child unnecessarily and obtain permission before sending someone else’s private information. Retention depends on resolving the matter, necessary follow-up and applicable legal or security needs, as described in the Privacy Policy.
Response time depends on the nature and complexity of the enquiry; no 24-hour service or fixed support turnaround is promised. Statutory deadlines still apply where relevant. If you follow up, reply in the same email conversation and include the original subject so the context remains clear. Duplicate messages or attachments that cannot be opened may slow review.